Alliance Library System - Taking Library Service to a New High Point

Training Documents

Training document info.
Documents
Workflows_Circ_cheatsheet.doc Workflows Circulation Quick Reference Guide.
Workflows_function_keys.doc Function Keys and Keyboard Shortcuts for Circulation Module.
Overdue_Notices.doc Step by step instructions on Overdue Notices in the new system.
Outreach_GL3-1.pdf Unicorn WorkFlows Training Guide Outreach Services (Version GL3.1).
Using_Workflows_Off-line_Mode_(Updated_11-29-07).pdf Using Workflows Off-line Mode.
Self_Study_8-Searching_for_Materials_and_Placing_holds.pdf Self-Study Module # 8: Searching for Materials and Placing Holds for Patron.
Self_Study_7-Paying_fines_from_the_Discharge_Wizard.pdf Self-Study Module #7: Paying Fines from the Discharge (Check-in) Wizard.
Self_Study_6-Renew_Items_using_Renew_User.pdf Self-Study Module #6: Renewing Items Using Renew User.
Self_Study_5-Looking_Up_Checkouts_and_Overdues.pdf Self-Study Module # 5: Looking Up Checkouts and Overdues for a Patron.
Self_Study_4-Locating_Materials_using_Item_Search_1.pdf Self-Study Module # 4: Locating Materials Using Item Search.
Self_Study_3-Checking_out_materials_with_special_due_date.pdf Self-Study Module # 3: Checking Out Materials with Special Due Date.
Self_Study_2-Create_New_Account.pdf Self-Study Module #2: Creating an Account for a New Patron.
Self_Study_1-Finding_Help.pdf Self-Study Module #1: Finding Help as your Complete your Self-Study.
GMAIL_LOGIN.doc Instructions on how to log into your GMail account.

RSA Resources

RSA Home | ALS Home
RSA Calendar | ALS/RSA Forums
RSACat | Live Chat

Support

- Staff Hours
- Files and Things
- Misc. Documents

System Info

- System Status and Info
- Parameters
- System Specific Documents
- Policies

System Training

- Videos
- Documents
- Cheat Sheets

RSA Information

- Membership List
- Users Group
- Planning Committee
- Steering Committee
- Circulation Committee
- Database Management Committee
- Reports Committee
- RSA Cat Committee
- Union Listing Committee

RSA Reports

- Director's Station
- State of the RSA
- User Counts
- Holding Counts
- Click & Fill Reports
- Report of the Week

RSA Historical Documents

- Users Group
- Planning Committee
- Steering Committee
- Misc. Documents

Links

- ID Label
- Things to Check Out

RSA Staff

Kendal Orrison - LIVE CHAT
Information Technology Director
309-694-9200 (x 2133)
Jonathan Whited - LIVE CHAT
RSA System Consultant
309-694-9200 (x 2132)
Martha Troxell - LIVE CHAT
RSA Database Administrator
309-694-9200 (x 2131)
DiAnn Sances - LIVE CHAT
RSA Programming Administrator
866-588-2192
Vicky Edwards - LIVE CHAT
RSA Customer Advisor 309-694-9200 (x 2129)

Terms of Use \| Copyright \| Webmaster \| Submit a For Sale Item \| Submit a Job Opening Alliance Library System Ph: 800.700.4857 309.694.9200 Fax: 309.694.9230